Need A Hand?

Do you have a question/comment/concern about one of pur products? We're here to help!

Customer Support Hours: 9:00AM - 5:00PM(PST)

Email: support@gxmmat.com

Address: No. 1528, Jiangnan Road, High-tech Zone, Ningbo, Zhejiang, China

Phone: +86 178 5581 8292 or fill out the form below.

Hi,there

Wanna collab with us ? No problem, we have multiple promotiom plans for you to choose:

$ Affiliate Plan: If you are an influencer on social medias, or your website have more than 10k traffic per day, this is the best plan for you,pls don't hesitate to contact us getting your exclusive promotion codes and your high commission !

$ Share to win: If you are not a influencer, then this is the plan designed for you. Post your amazing selfies or videos with our mat on your social medias, attaching our promo code and website link as well, to get $15($20 for video) for one post, extra $1 per comments below your post, you could get $100 at most in total !!

We welcome all kinds of ideas to collab, if you love our products and want to be part of our us, pls contact us directly, let's have a talk to figure out which way is work for you ! 

Frequently Asked Questions

Where is my order?

If after 2-4 business days you do not have a tracking number for your order, please be sure to check your spam/ junk folder and make sure it is not flagged.

Only Received part of my order!

We're sorry to alarm you! Please make sure you did not receive two tracking emails for your order AND that none of the items you purchased were on preorder. Please check the table above to find out if your item was on preorder. If this does not solve your issue, please kindly contact support. We are happy to help as soon as we can!

Want to return my item(s). What should I do?

Refunds for returned orders will be processed once received at our warehouse, not upon shipping back. Learn more from the Return Policy

Received amazon gift card.

We are sorry that the gift card is used for our Amazon store. As for our apologize, we are willing to provide the same amount of discount. Also you don't need to activate warranty. Please refer to the link below to get $30 or the matching sun shades for free

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